CILT Level 2

Logistics and Transport Certificate

Online Program

Certification Included

Start your journey into logistics and transport with an internationally recognised CILT qualification

The CILT(UK) Level 2 Certificate in Logistics and Transport provides learners with a broad understanding of the principles, applications, and core concepts used across the logistics and transport industry. It is designed to help new entrants and early-career professionals build introductory knowledge of their professional sector and understand how logistics, customer service, warehousing, inventory, and freight transport operations work together.

This qualification is suitable for fresh graduates, new hires, front-line employees, logistics officers, dispatchers, transport officers, warehouse officers, and professionals who are beginning their career in logistics and transport or supporting supply chain operations.

Suggested Targeted Audience:

Fresh graduates, new hires, logistics officers, dispatchers, transport officers, warehouse officers, logistics coordinators, warehouse assistants, transport coordinators, distribution support staff, and other relevant entry-level logistics and transport roles.

Key Information

Track

Certification Track

Level

Basic

Total hours

Class

Face to Face/Online

CILT Level 2 Certificate in Logistics and Transport in Saudi Arabia, Jordan & the MENA Region

Build a strong foundation in logistics and transport with the CILT(UK) Level 2 Certificate in Logistics and Transport, delivered by MUHAKAT for learners across Saudi Arabia, Jordan, and the wider MENA region.

This entry-level qualification introduces learners to logistics, customer service and marketing, warehousing and inventory, and freight transport planning. It provides the practical understanding required to support logistics operations and begin a professional development pathway in transport, logistics, warehousing, and supply chain management.

Whether you are a fresh graduate, a new employee, or working in a front-line logistics role, MUHAKAT provides a structured learning experience to help you gain confidence and progress in the logistics and transport profession.

What is the CILT(UK) Level 2 Certificate?

The CILT(UK) Level 2 Certificate in Logistics and Transport offers a broad understanding of the principles, applications, and concepts of the logistics and transport industry. It also gives learners the opportunity to focus on introductory knowledge that supports their chosen professional sector.

The qualification is designed for new entrants to the logistics and transport sector and is also suitable for front-line and supervisory staff working in the industry. While it is an open-access qualification, learners benefit from having some prior awareness of logistics and transport operations and the main principles of the industry.

Regulation

The CILT(UK) Awarding Organisation is regulated by The Office of Qualifications and Examinations Regulation (Ofqual), Qualifications Wales, and CCEA Regulation. This qualification is available on the Regulated Qualifications Framework (RQF) and the Qualifications in Wales (QiW) database.

Why Study CILT Level 2 in Saudi Arabia & the MENA Region?

Logistics and transport are essential sectors across the Middle East, supporting trade, retail, manufacturing, eCommerce, healthcare, ports, airports, and major infrastructure projects. CILT Level 2 helps learners build the knowledge needed to enter this growing profession with confidence.

Build a recognised foundation in logistics and transport operations
Understand how logistics supports customer service, operational flow, and business performance
Learn the basics of warehousing, inventory, and freight transport planning
Prepare for entry-level roles and future progression to higher CILT qualifications

Career Opportunities After CILT Level 2

Logistics Officer
Transport Officer
Dispatcher
Warehouse Officer
Logistics Coordinator
Warehouse Assistant
Distribution Support Officer

Entry Requirements

This is an open-access qualification. Learners do not need advanced professional experience, although prior knowledge of logistics and transport operations and awareness of the main principles of the industry would be beneficial.

What You Will Learn

Through MUHAKAT’s CILT Level 2 course training, learners will develop a clear understanding of:

The role of logistics in supporting the movement, storage, and flow of goods and services
Customer service and marketing principles in logistics and transport environments
Warehousing and inventory concepts used in daily operations
Planning and operational considerations in freight transport
How logistics and transport decisions influence service, cost, and operational efficiency

CILT Level 2 Course Modules

To achieve this qualification, learners must complete four units:

Mandatory Unit 1: M1-L2 Introduction to Logistics

The purpose and role of logistics in business and supply chain operations
Basic logistics terminology, principles, and operational activities
How logistics contributes to service delivery and operational performance

Mandatory Unit 2: M2-L2 Introduction to Customer Service and Marketing

The importance of customer service in logistics and transport
Basic marketing principles and their link to customer expectations
How service quality influences logistics performance and customer satisfaction

Optional / Specialist Unit: O3-L2 Introduction to Warehousing and Inventory

The role of warehousing in logistics and supply chain operations
Basic inventory concepts and stock control principles
Warehouse activities, storage, handling, and operational support

Optional / Specialist Unit: O5-L2 Introduction to Planning and Operation of Freight Transport

Basic freight transport planning concepts
Transport operations and movement of goods
How freight transport supports customer service and supply chain flow

Assessment: Learners must successfully complete written online examinations for all four qualification units.

Number of examinations: Four-unit examinations are required.

Exam format: Each unit is assessed through a 30-question examination paper.

Question types: Examinations include a combination of multiple-choice questions and short-answer questions. Some questions may require short written responses or simple calculations.

Exam duration: Each unit examination is 60 minutes.

Exam schedule: Learners may complete up to two examinations in one day.

Pass mark: Learners must achieve a minimum score of 50% in each unit examination.

Upcoming events for this course

22

Oct, 2026

07:00 PM - 09:30 PM
Online